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Browse the Frequently Asked Questions below to find the information you need.
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| Questions |
|---|
| How do I cancel my subscription? Want to cancel your monthly subscription? Worried your annual subscription will rebill you automatically? |
| How do I delete my profile? What to do if you no longer want to be a member of Film and TV Pro |
| How do I update my profile? How to update various parts of your profile |
| Unregistered IP address has been viewing my profile How do I know who has been viewing me and what are these IP addresses? |
| What's the difference between standard and premium membership? Find out which features you'll have access to as a premium member |
| How do I stop turning up in Google searches? How to ensure you don't turn up in Google searches. |
| How do I change my password? Changing your password |
| How do I see who has been looking at my profile? Check your profile's views |
| How do I add my own website? Linking to your personal website from Film and TV Pro |
| How do I get a receipt for my subscription? Need receipts to claim back your VAT or simply for your own records. Also, check your payment dates. |
| Missing out on emails from us? Do you think you should be receiving emails but they're not getting through? |
| How do I change my email address? Changing and updating your email address. |
| What are cookies? Find out what cookies are and how to enable them on your browser |
| FTP: Using the site as a Candidate Here's a quick guide to the Tabs and Menu Options you'll see as a Job-Seeker on FTP |
| Upload and playing issues with showreels General pointers for all your video issues. |
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